🔐 Privacy & Security Policy

Effective Date: Jan 2025

At Ikon Entertainments Ltd, your privacy and security are our top priority. Whether you're booking an event, attending one, or trusting us to manage your venue’s safety, we are committed to protecting your data and ensuring a secure experience.

1. 📌 What Information We Collect

     We collect the following types of data:

• Personal Information: Name, email, phone number, billing address, event details

• Payment Info: Securely processed through PCI-compliant third-party providers (we do not store card details)

• Security Requirements: If applicable, security needs for events or personnel deployment

• Usage Data: Pages visited, time spent, device info, and IP address (to improve performance and user experience)

2. 🔒 How We Use Your Information

     We use your information to:

• Process event bookings and ticket sales

• Coordinate logistics and security arrangements

• Send confirmations, reminders, or important updates

• Improve our services and protect against fraud

• We never sell or rent your personal data to third parties.

3. 🧑‍💻 Data Sharing & Third Parties

     We may share necessary information with:

• Payment processors

• Venue partners or vendors for event coordination

• Security personnel, only as needed and under strict confidentiality

• Legal authorities, if required to comply with law enforcement or public safety

• All third-party partners are contractually bound to protect your data.

4. 🛡️ Security Measures

• SSL encryption across the site

• Access controls on all sensitive systems

• Regular security audits and updates

• Staff training on data protection and cybersecurity

5. 🎯 Your Rights & Choices

      Depending on your region, you may have the right to:

• Access or update your personal data

• Request deletion of your data

• Opt-out of marketing emails (unsubscribe link in every email)

• To make a data request, contact us at the details below.

6. 🍪 Cookies & Tracking

     Our website uses cookies to:

• Improve functionality and user experience

• Analyse traffic and usage patterns

• You can manage your cookie preferences via your browser settings.

7. 📬 Contact Us

Questions or concerns? We’re here to help.

Company Name: Ikon Entertainments Ltd
Email: info@ikonentertainments.co.uk
Phone: 07356 051861
Address: 141 Quarry St, Hamilton, Scotland ML3 7DR